Parcel Delivery is big business with many different couriers and parcel delivery specialists, as well as the Royal Mail competing for our custom. In recent years with the popularity of online auction websites such as eBay a lot more people are sending and receiving parcels as well as a growing number of people ordering goods online in general.
Sending a parcel can seem risky with many people aware of the frequent postal strikes and having to track down where their parcel has been sat for the past few weeks. Sometimes you may be able to call up the post office and they'll look into the mishap for you but a worryingly large number can disappear and never be found.
Likewise sometimes you may have guaranteed the recipient that you will have the item delivered by a certain date, if the parcel delivery is delayed then you could end up being held responsible which could mean you are looked upon poorly by customers which can negatively affect your small business. Fortunately there are ways to make sure that you're compensated for any loss or delays, with insurance.
Many parcel delivery companies will offer insurance to cover your delivery, especially expensive parcels. This insurance is vital as more people are sending high value goods in the mail. If your parcel has disappeared then after a reasonable length of time you will be able to make a claim against the parcel delivery company who should hopefully be able to pay you back the value of the item they have lost although this value may only be given up to a set limit.
Likewise if you have sent an item and it has arrived late then the tracking information held for that item should be able to confirm that there was a significant enough delay to warrant compensation with the details held on their system.
An alternative to regular postal services is to use a courier instead, with a less congested network (80 million items are delivered by the Royal Mail each day) you can benefit from a quicker system that can afford to place greater priority on your parcel delivery.
Most Parcel Couriers also offer insurance on your order but in most cases this isn't necessary as parcel couriers tend to have a more detailed tracking system so your parcel is scanned regularly throughout the delivery process. This means at your end you can check exactly where the parcel is as well as sending this information to your recipient to prove you've done your part to make sure the parcel was sent in a timely fashion.
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